Terms & Conditions

Welcome to WegoSmile!

By using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before accessing or using our platform.

These terms apply to all visitors, users, and others who access or use the site.

1. General Information

The website www.wegosmile.in is owned and operated by WegoSmile (hereafter referred to as “we,” “us,” or “our”).
By accessing our website, you confirm that you are at least 18 years old or using the website under parental or guardian supervision.

2. Use of the Website

You agree to use this website only for lawful purposes and in a way that does not violate the rights of others or restrict their enjoyment of the site.

You must not:

Use the site for fraudulent or misleading activities
Attempt to gain unauthorized access to our systems or user data
Interfere with the proper functioning of the website

3. Product Information

We strive to ensure that all product details, descriptions, and prices are accurate and up-to-date.
Product images are for illustrative purposes only. Actual product packaging, color, or style may vary slightly.
Availability of products is subject to change without prior notice.

4. Pricing & Payments

All prices listed on the website are in Indian Rupees (INR) and are inclusive of all applicable taxes unless stated otherwise.
We reserve the right to change prices at any time without prior notice.
We accept various secure payment methods, including UPI, credit/debit cards, net banking, wallets, and COD (as applicable).

5. Order Confirmation & Cancellation

Once you place an order, you will receive a confirmation email or message.
We reserve the right to cancel or refuse any order for reasons including product availability, pricing errors, or suspected fraud.
Customers may cancel their order before dispatch by contacting our support team.

6. Shipping & Delivery

We deliver across India through trusted courier partners.
Delivery timelines may vary based on location, order volume, and external factors such as weather or public holidays.
For more details, refer to our Shipping Policy.

7. Returns & Refunds

We offer returns and refunds on eligible products under certain conditions. Please refer to our Return Policy for full details.
WegoSmile reserves the right to refuse a return request if it does not comply with the conditions outlined in our policy.

8. Intellectual Property

All content on the website — including logos, text, graphics, product images, and videos — is the property of WegoSmile and protected under Indian copyright and trademark laws.

You may not reproduce, distribute, modify, or use any content without our written permission.

9. Limitation of Liability

We are not responsible for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.
We do not guarantee that the website will be error-free, uninterrupted, or free of viruses.

10. External Links

Our website may contain links to third-party sites. We do not control or endorse the content, products, or services offered by these sites. Visiting external links is at your own risk.

11. Account Security

If you create an account on WegoSmile, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

12. Changes to Terms

WegoSmile reserves the right to update or change these Terms & Conditions at any time. We encourage you to review this page regularly. Continued use of the site after changes implies your acceptance of the updated terms.

13. Governing Law

These Terms & Conditions are governed by the laws of India, and any disputes will be subject to the jurisdiction of the courts in Ludhiana.

14. Contact Us

If you have any questions or concerns regarding our Terms & Conditions, feel free to reach out:

📧 Email: support@wegosmile.in
📞 Phone/WhatsApp: +91-9814905009